Course length: 1 day

Course Description
As a first-time manager, you will have the responsibility to write business documents that will help
support the goals of your company. In order to successfully create a variety of business documents, you need to thoroughly understand which documents work best for specific situations and how to produce them. In this course, you will learn how to choose the best document to use and prepare to write the document to help you achieve your business goals.

Course Objective: You will identify specific presentation techniques for various business documents,
including business plans, proposals, project plans, contracts, strategic plans, reports, procedures, and
policies, and the methods of preparing those documents for your intended audience.

Target Student: First-time managers who want to build their skills to write well-organized and
convincing business documents.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured handson activities.

Performance-Based Objectives
Upon successful completion of this course, students will be able to:
• focus your document.
• communicate to your audience effectively.
Course Content
Lesson 1: Focusing Your Document
Topic 1A: Determine Your Purpose
Topic 1B: Determine Your Audience
Lesson 2: Communicating to the Audience Effectively
Topic 2A: Planning the Writing Project
Topic 2B: Using Informative and Persuasive Techniques